How to Order
Send an email to firstname.lastname@example.org with your full name, phone number, billing/shipping address (please specify if you plan on picking the shirts up at our Milwaukee location). Also include your design (if you have one), shirt colors, brands, and sizes. We’ll be in touch to get your order started right away.
Looking for contract work and already have your PO and artwork ready to roll? Please send it to email@example.com
Preparing Your Artwork:
Please view our guide on preparing your artwork for the best results possible.
Once we receive your order information, we will email or fax you a final invoice and mock-up showing approximately how your finished product will look. Payment is required before we print.
Payment is accepted as:
Number to be exchanged over the phone
Our Paypal address is firstname.lastname@example.org
Mailed to 7655 South 6th Street, Oak Creek, WI 53154. Payable to Redwall
Call if you need to make different payment arrangements. WI residents are subject to 5.5% sales tax, if applicable.
Artwork to be supplied in vector format as an ai or eps file at actual print size with all text outlined, or as a raster image, such as psd, jpg, tif, pdf at 300+ dpi and at actual print size. We use CS3. Contact us if you need help with any of this. Artwork charges (typesetting, clean-up, creative design): $25 per 1/2 hour. Call for a quote on having an original design made.
Turnaround / Other Info:
Normal turnaround (not guaranteed) is 4-7 business days (ship time not included) from when approved artwork and payment have been received. If you have a date that you need your order by, be sure to let us know.
Rush Service (subject to availability): 1-day: 100% of order total. 2-day: 75% of order total. 3-day: 50% of order total. 4-day: 25% of order total. Often we can meet these deadlines at a reduced rate. Call for info.
We can print almost anywhere on a garment as long as it fits within our maximum print size. Prints over seams, collars, zippers, sleeves, and pockets are sold as-is. We’ll help you with the artwork and suggest print options so that your design will print successfully — but please note that non-traditional prints may get distorted, resulting in thicker or thinner ink deposits and a more distressed appearance. We print over seams often and are able to achieve great results, but we will not be held accountable for any flaws under these circumstances. Contact us for more details about unique print locations.
Special/Complex Order Handling: Orders that require special attention or unique service are subject to additional charges. May include unwrapping or unfolding of individually wrapped/folded items, etc. We will notify you if this is the case.
Payment / Shipping:
Prepay: credit card, PayPal (email@example.com), check, cash. Terms options may be available for approved customers. WI residents subject to 5.5% sales tax. WI resale tax exemption form must be received with PO to be tax-exempt. Shipping charges will be added to the invoice. We ship via FedEx or UPS Ground unless otherwise specified, and pick-up from our Milwaukee location is always welcome.